Dimensions of Job Satisfaction of Library Professionals: A Qualitative Exploration

Mahbubul Haque, A. N. M. Karim, Afia Muqtadir, Shahriyar Anam

Abstract


This research is aimed at investigating the underlying causes of job satisfaction of the library staff at a large public university in Malaysia. A qualitative methodology, namely, hermeneutic phenomenology, approach is undertaken with Herzberg’s two-factor theory employed in designing the interview protocol. Twelve full-time librarians take part in the interviews for this purpose. Despite in a few cases, the study reveals a general concord with Herzberg’s reasoning vis-à-vis the factors leading to staff satisfaction or dissatisfaction. One striking feature of the finding relates to the religious values and environment contributing to the staff satisfaction to a great extent. Some recommendations and possible future research areas are also suggested.  

Keywords


Job satisfaction; Librarians;Herzberg’s theory; Qualitative methodology

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DOI: http://dx.doi.org/10.18533/ijbsr.v2i5.97

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International journal of business and social research (Print)
ISSN 2164-2540

International journal of business and social research (Online)
ISSN 2164-2559

[International Journal of Business and Social Research (IJBSR) previously published by MIR Center for Socio-Economic Research, MD, USA. From February 2018 this journal is published by the LAR Center Press, OR, USA]