Experiential value co-creation: what’s the significance of the co-created value to providers?

Authors

  • Frankline Otiende Awuor Jaramogi Oginga Odinga University of Science and Technology
  • Patrick Odhiambo Hayombe
  • Monica Awuor Ayieko
  • Stephen Gaya Agong'

DOI:

https://doi.org/10.18533/ijbsr.v5i10.783

Keywords:

Experiential co-creation, job satisfaction, service dominant logic, value co-consumption.

Abstract

This study aimed at exploring the value providers derive from experiential value co-creation according to the sixth fundamental principle of the Service Dominant Logic. We use kayaking tour guides as cases and use data collected by means of questionnaires and in-depth interviews via content analysis approach. The result indicate that that tour guides co-consume the fun co-created with tourists and derive job satisfaction from experiential value co-creation.  

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Published

2015-10-07

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