Working in Solidarity Promotes Work Engagement through Work-Related Self-Efficacy

Authors

  • Lebbaeus Asamani University of Cape Coast
  • Eugene Yaw Milledzi Department of Education and Psychology, University of Cape Coast
  • Georgina Nyantekyiwaa Boampong Oil and Gas Institute, University of Cape Coast
  • Miriam Danso-Mensah School of Economics, University of Cape Coast
  • Daniel Yeboah Mensah Office of the Vice Chancellor, Monitoring and Evaluation Unit, University of Cape Coast
  • Kweku Arhin Faculty of Educational Foundations, University of Cape Coast
  • Victoria Naamwanuru Department of Water and Sanitation, University of Cape Coast

DOI:

https://doi.org/10.18533/ijbsr.v12i01.1427

Keywords:

Occupational self-efficacy, interpersonal solidarity at work, engagement at work, interpersonal relationship, the community at work, university administrative staff

Abstract

Interpersonal solidarity among members is an important element for the success and smooth operation of any work organisation. However, there is a dearth of research connecting interpersonal solidarity to work-related self-efficacy, and engagement at work. The present study investigated occupational self-efficacy as an intervening mechanism through which interpersonal solidarity could influence work engagement of 179 administrative staff of public universities in Southern Ghana in a cross-sectional survey. The data were analysed with the Hayes Process model for SPSS. The results indicated that interpersonal solidarity predicted both occupational self-efficacy and work engagement. The relationship between interpersonal solidarity and occupational self-efficacy was stronger than that between interpersonal solidarity and work engagement. Finally, occupational self-efficacy significantly mediated the relationship between interpersonal solidarity and work engagement. The paper concluded that interpersonal solidarity and occupational self-efficacy are important elements in individuals’ work engagement. Also, the paper demonstrates the relevance of occupational self-efficacy as a mechanism through which interpersonal solidarity could influence engagement at work. The findings were discussed in the light of the job-demand resource model and the social cognitive theory, and recommendations were proffered for practice and further research.

References

Baker, B. & Lee, D. (2020). Solidarity and workplace engagement: a management perspective on cultivating community. Humanistic Management Journal, 5(1), 39-57.

Bakker, A. B., & Demerouti, E. (2007). Using the Job Demands-Resources model to predict

burnout and performance. Human Resource Management, 43, 83-104

Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). Work engagement: An emerging concept in occupational health psychology. Work & Stress, 22(3), 187-200.

Bandura, A., Freeman, W. H., & Lightsey, R. (1999). Self-efficacy: The exercise of control. Journal of Cognitive Psychotherapy, 13(2), 158-166.

Banting, K. & Kymlicka, W. (2017). The Strains of Commitment: The Political Sources of Solidarity in Diverse Societies. Oxford Scholarship Online. DOI:10.1093/acprof:oso/9780198795452.003.0001

Bresó, E., Schaufeli, W. B., & Salanova, M. (2011). Can a self-efficacy-based intervention decrease burnout, increase engagement, and enhance performance? A quasi-experimental study. Higher Education, 61(4), 339-355.

Chan, X. W., Kalliath, T., Brough, P., O’Driscoll, M., Siu, O. L., & Timms, C. (2017). Self-efficacy and work engagement: test of a chain model. International Journal of Manpower, 38(6), 819-834.

Chaudhary, R., Rangnekar, S., & Barua, M. K. (2013). Engaged versus disengaged: The role of occupational self-efficacy. Asian Academy of Management Journal, 18(1), 91-108.

Chen, G., Gully, M. S., & Eden, D. (2004). General self-efficacy and self-esteem: Toward

theoretical and empirical distinction between correlated self-evaluations. Journal of Organisational Behaviour, 25, 375-395.

Cherniss, C. (1993). Role of professional self-efficacy in the etiology and amelioration of burnout. In W.B. Schaufeli, C. Maslach, & T. Marek (Eds.), Professional burnout: Recent developments in theory and research. Series in applied psychology: Social issues and questions (pp. 135-149). Washington, DC: Taylor & Francis.

Chimote, N. K., & Srivastava, V. N. (2013). Work-life balance benefits: From the perspective of organizations and employees. IUP Journal of Management Research, 12(1), 62.

Coetzer, C. F. & Rothmann, S. (2007). Job demands, job resources and work engagement of employees in a manufacturing organisation: research article. South African Business Review, 11(3), 17-32.

Cole, G. A. (2004). Management theory and practice. London: Lens Educational Adline Press.

Consiglio, C., Borgogni, L., Di Tecco, C., & Schaufeli, W. B. (2016). What makes employees engaged with their work? The role of self-efficacy and employee’s perceptions of social context over time. Career Development International, 21(2), 125-143.

Del Líbano, M., Llorens, S., Salanova, M., & Schaufeli, W. B. (2012). About the dark and bright sides of self-efficacy: Workaholism and work engagement. The Spanish Journal of Psychology, 15(2), 688-701.

Demerouti, E., Cropanzano, R., Bakker, A., & Leiterb, M. (2010). From thought to action: Employee work engagement and job performance. Work engagement: A Handbook of Essential Theory and Research, 65(1), 147-163.

Devaney, S. A., & Chen, Z. S. (2003). Job satisfaction of recent graduates in financial services. Journal of Industrial Relations, 64, 123-134.

Diefendorff, J., Morehart, J., & Gabriel, A. (2010). The influence of power and solidarity on emotional display rules at work. Motivation and Emotion, 34(2), 120-132.

Dierksmeier, C. (2016). What is ‘Humanistic’ about Humanistic management? Humanistic Management Journal, 1, 9-32

Dollad, M. F.,; & Winefield, A. H. (2010). Job demands, work-family conflicts and emotional exhaustion among police officers: A longitudinal test among of competing theories. Journal of Occupational and Organisational Psychology, 83(2), 237-250.

Ducbarme, L. J., & Martin, J. K. (2000). Unrewarding work, coworker support, and job satisfaction. Work and Occupations, 27(2), 223-243.

Dutton, J. E., & Heaphy, E. D. (2003). The power of high-quality connections. Positive Organizational Scholarship: Foundations of a New Discipline, 3, 263-278.

Elliott, A. L. & Schroth, R. J. (2002). How companies lie: Why Enron is just the tip of the iceberg. London: Nicholas Brealey.

Fine, G. A. (1986). Friendships in the work place. In Friendship and social interaction (pp. 185-206). Springer, New York, NY.

Goddard, J. (2014). The psychologisation of employment relations? Human Resource Management Journal, 1(24), 1–18.

González-Romá, V., Schaufeli, W. B., Bakker, A. B., & Lloret, S. (2006). Burnout and work engagement: Independent factors or opposite poles? Journal of Vocational Behaviour, 68(1), 165-174.

Gorgievski, M. J., Bakker, A. B., & Schaufeli, W. B. (2010). Work engagement and

Gull, G. A., and & Doh, J.: (2004),. The "transmutation" of the organisation: Toward a more spiritual workplace. Journal of Management Inquiry, 13(2), 128-139.

Hamilton, E. A. (2007). Firm friends: Examining functions and outcomes of workplace friendship among law firm associates, Doctoral dissertation, ProQuest Information & Learning.

Jehn, K. A., & Shah, P. P. (1997). Interpersonal relationships and task performance: An examination of mediation processes in friendship and acquaintance groups. Journal of personality and social psychology, 72(4), 775-790.

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.

König, C. J., Debus, M. E., Häusler, S., Lendenmann, N., & Kleinmann, M. (2010). Examining occupational self-efficacy, work locus of control and communication as moderators of the job insecurity-job performance relationship. Economic and Industrial Democracy, 31(2), 231-247.

Koster, F., Stokman, F., Hodson, R., & Sanders, K. (2007). Solidarity through networks: The effects of task and informal interdependence on cooperation within teams. Employee Relations, 29(2), 117-137.

MacDonald, P., Kelly, S., & Christen, S. (2019). A path model of workplace solidarity, satisfaction, burnout, and motivation. International Journal of Business Communication, 56(1), 31-49.

McMillan, D. W. (2011). Sense of community, a theory not a value: A response to Nowell and Boyd. Journal of Community Psychology, 39, 507-519.

McMillan, D. W., & Chavis, D. M. (1986). Sense of Community: A definition and theory.

Journal of Community Psychology, 14(1), 6-23.

Milledzi, E. Y., Boateng, W., Amponsah, M. O., & Opare, J. A. (2018). Socio-psychological predictors of job satisfaction among academic staff of universities in Ghana. International Journal of Psychology and Education, 1, 70-86.

Pati, S. P., & Kumar, P. (2010). Employee engagement: Role of self-efficacy, organisational support & supervisor support. The Indian Journal of Industrial Relations, 46(1), 126-137.

Peng, Y., & Mao, C. (2015). The impact of person–job fit on job satisfaction: the mediator role of Self efficacy. Social Indicators Research, 121(3), 805-813.

Purcell, J. (2014). Disengaging from engagement. Human Resource Management Journal, 3(24), 241–254.

Redmond, B. F. (2010). Self-efficacy theory: Do I think that I can succeed in my work? Work Attitudes and Motivation. Pennsylvania: State University, World Campus.

Reyes, G., Aronson, B., Batchelor, K. E., Ross, G. & Radina, R. (2021). Working in Solidarity: An intersectional self-study methodology as a Means to inform social justice. Teacher Education, Action in Teacher Education, 43(3), 353-369.

Rigotti, T., Schyns, B., & Mohr, G. (2008). A short version of the occupational self-efficacy scale: Structural and construct validity across five countries. Journal of Career Assessment, 16(2), 238-255.

Roux, S. (2010). The relationship between authentic leadership, optimism, self-efficacy and work engagement: An exploratory study (Doctoral dissertation, Stellenbosch: University of Stellenbosch).

Saba, I. (2011). Measuring the job satisfaction levels of academic staff in Buhawalpur College. Journal of Academic Research in Business and Social Science, 1, 221-235.

Salanova, M., Lorente, L., Chambel, M. J., & Martínez, I. M. (2011). Linking transformational leadership to nurses’ extra‐role performance: the mediating role of self‐efficacy and work engagement. Journal of advanced nursing, 67(10), 2256-2266.

Sandelands, L. E. (2017). The real mystery of positive business: A response from Christian faith. Journal of Business Ethics, 145, 771–780.

Sanders, K., & Schyns, B. (2006). Leadership and solidarity behaviour: Consensus in perception of employees within teams. Personnel Review, 35(5), 538-556.

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi‐sample study. Journal of Organisational Behaviour: The International Journal of Industrial, Occupational and Organisational Psychology and Behaviour, 25(3), 293-315.

Schaufeli, W. B., & Bakker, A. B. (2010). Defining and measuring work engagement: Bringing clarity to the concept. Work Engagement: A Handbook of Essential Theory and Research, 12, 10-24.

Schaufeli, W., & Salanova, M. (2007). Work engagement. Managing Social and Ethical Issues in Organisations, 5, 135-177.

Schaufeli, W.B., Bakker, A.B. & Salanova, M. (2006). The measurement of work

engagement with a short questionnaire: A cross-national study. Educational and

Psychological Measurement, 66, 701-716

Schaufeli, W.B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The

measurement of Engagement and burnout: A confirmative analytic approach. Journal of Happiness Studies, 3, 71-92

Schneider, I. (2008). Motivation and organisational climate. Journal of Personnel Psychology, 29(3), 371-392.

Schnorpfeil, P., Noll, A., Wirtz, P., Schulze, R., Ehlert, U., Frey, K. and & Fischer, J. E. (2002). Assessment of exhaustion and related risk factors in employees in the manufacturing industry–a cross-sectional study. International Archives of Occupational and Environmental Health, 75(8), 535-540.

Scholz, S. J. (2008). Political Solidarity. University Park, PA: Pennsylvania State University Press.

Schwarzer, R., & Hallum, S. (2008). Perceived teacher self‐efficacy as a predictor of job stress and burnout: Mediation analyses. Applied Psychology, 57, 152-171.

Simms, M. (2012). Imagined solidarities: where is class in union organising? Capital & Class, 36(1), 97–115.

Skaalvik, E. M., & Skaalvik, S. (2019). Teacher self-efficacy and collective teacher efficacy: relations with perceived job resources and job demands, feeling of belonging, and teacher engagement. Creative Education, 10(7), 1400-1424.

Strauß, A. & Fleischmann, A. (2020). Reconceptualising solidarity in the Social Factory: Cultural Work between Economic Needs and Political Desires. Work, Employment and Society, 34(1) 109–125.

Sweetman, D. & Luthans, F. (2010). The power of positive psychology: Psychological capital and work engagement. Work Engagement: A Handbook of Essential Theory and Research, 54-68.

Truss, K. (2014). The future of research in employee engagement. University of Sussex. http://engageforsuccess.org/wp-content/uploads/2015/09/Katie-Truss.pdf.

Wheeless, L. R. (1978). A follow‐up study of the relationships among trust, disclosure, and interpersonal solidarity. Human Communication Research, 4(2), 143-157.

workaholism: Comparing the self-employed and salaried employees. The Journal of Positive Psychology, 5(1), 83-96.

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009a). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behaviour, 74, 235-244.

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009b). Work engagement and financial returns: A diary study on the role of job and personal resources. Journal of Occupational and Organizational Psychology, 82, 183-200.

Xanthopoulou, D., Bakker, A. B., Dollard, M. F., Demerouti, E., Schaufeli, W. B., Taris, T. W., et al. (2007). When do job demands particularly predict burnout? The moderating role of job resources. Journal of Managerial Psychology, 22, 766–786.

Xanthopoulou, D., Bakker, A. B., Heuven, E., Demer¬outi, E., & Schaufeli, W. B. (2008). Working in the sky: A diary study on work engagement among flight attendants. Journal of Occupational Health Psychology, 13, 345-356.

Downloads

Published

2022-04-09

Issue

Section

Research paper

Most read articles by the same author(s)

1 2 3 4 5 6 7 8 9 10 > >>